The Settings area is your control center for customizing TravelBuilderPro to match your agency's brand and workflow. From uploading your logo to managing team members, all configuration options are organized in one place.
Note: Settings are only accessible to Agency Admin.
What you'll learn:
Configuring your agency information Customizing branding and appearance Setting up default templates and legal terms Managing team permissions Connecting external forms Understanding your subscription plan [Screenshot: Settings page with sidebar navigation]
Accessing Settings Click Settings in the main sidebar to enter the Settings area.
You’ll see a dedicated sidebar with all configuration sections:
[Screenshot: Settings sidebar showing all sections]
Agency Information The Agency section stores your organization’s basic details.
[Screenshot: Agency settings form]
Available Fields Organization Name — Your agency’s official nameWebsite URL — Your agency’s website addressPhone Number — Contact phone for clientsDefault Currency — Currency for trip pricing (USD, EUR, GBP, CAD, AUD)Default Language — Content language (EN, ES, FR, DE, IT)Description — Brief description of your agencyAddress — Full business addressWhy This Matters Organization Name appears on trip proposals and client communications Default Currency sets the currency symbol for all new trips Default Language determines the initial language when creating content Address appears on professional proposals and invoices Click Save after making changes.
Branding Customize how your agency appears to clients with your logo, colors, and custom URL.
[Screenshot: Branding settings page]
Primary Color Click the color picker square Select your brand color or enter a hex code (e.g. #3b82f6) Preview updates instantly Used on buttons, accents, and headers across client-facing pages.
[Screenshot: Color picker with hex input]
Agency Logo Click Upload Logo Select an image file (JPG, PNG, SVG, or WebP) Preview your logo Use Replace or Remove if needed Tip: Use a transparent background for best results.
[Screenshot: Logo upload area with preview]
Favicon Click Upload Favicon Select an icon file (ICO, PNG, or SVG) Preview how it appears in browser tabs Recommended size: 32×32 px
[Screenshot: Favicon upload with browser tab preview]
Default Trip Cover Image Click to select an image Choose from uploads or search Unsplash Used when a trip has no custom cover [Screenshot: Default cover image selector]
Custom URL Format: travelbuilderpro.com/share/your-agency-name
Enter your desired URL Green checkmark = available Red X = already taken Requirements:
3–30 characters Lowercase letters, numbers, hyphens only Must be unique [Screenshot: Custom URL field with availability indicator]
Trip Template Choose the default design for trip proposals.
[Screenshot: Trip template selection with preview]
Selecting a Template Browse available templates Click to select Preview shows branding applied What Happens New trips use this template automatically Existing trips update to the new default Individual trips can still be customized
Legal Terms Set default legal sections for all trip proposals.
Define your legals terms as default for all your trips Available Sections Payment Terms — When and how clients payCancellation Policy — Booking cancellation rulesPassport & Visas — Travel document requirementsInsurance — Travel insurance informationConfiguring Each Section Toggle section on/off Edit content with rich text editor Format with bold, italic, links, and lists [Screenshot: Rich text editor for legal terms]
How It Works Enabled sections appear on all new trips Terms can still be edited per trip Disabled sections stay hidden unless enabled manually Tip: Write strong defaults once, adjust only when necessary.
Permissions Control what team roles can do.
[Screenshot: Permissions settings page]
Roles Agency Admin — f ull access including Settings Manager — Trips, contacts, workflow Agent — Trips and contactsConfigurable Permissions Allow / deny Managers editing trip legal terms Allow / deny Agents editing trip legal terms When disabled, only Agency Admin can edit legal terms.
[Screenshot: Permission toggles for roles]
Forms Connect website forms to capture leads automatically.
[Screenshot: Forms management page]
How It Works Create a form on your website TravelBuilderPro provides a webhook URL Submissions create contacts automatically Setting Up a Form Click Add Form Copy webhook URL Paste into your form settings Submit a test entry [Screenshot: Form setup with webhook URL]
Field Mapping Map incoming fields to contact fields:
Email — email, contact_emailFirst Name — first_name, namePhone — phone, telephoneTrip Type — trip_type, interestDestination — destination, locationTravel Dates — dates, travel_datesBudget — budget, price_rangeAuto-detection is provided, manual adjustments allowed.
[Screenshot: Field mapping interface]
Monitoring Submissions For each form you can see:
Total submission count Last submission date Form status (active / inactive)
Your Plan Manage your subscription and billing.
[Screenshot: Upgrade / pricing page]
Current Plan Overview Plan name and billing cycle Number of team members Cost per user Total monthly or yearly cost Available Plans Starter — Small agenciesProfessional — Growing agenciesPremium — Large agenciesBilling Options Monthly — FlexibleYearly — Discounted (typically 2 months free)[Screenshot: Monthly / Yearly toggle]
Changing Your Plan Select a plan Review proration Confirm Billing updates automatically Trial Period 7-day free trial Full feature access No credit card required Reminder badge shows remaining days [Screenshot: Trial badge showing days remaining]
Team Manage team members and access.
[Screenshot: Team management page]
Team List Information Each member shows:
Email — User emailRole — Agency Admin, Manager, AgentStatus — Active (green) or Pending (yellow)Actions — Resend invite, Remove member[Screenshot: Team list with status badges]
Inviting Team Members Click Add Member Enter email Select role Send invitation [Screenshot: Add member dialog]
After Inviting Invitation email sent User accepts Account created Status becomes Active Access granted Managing Existing Members Resend Invitation
Remove Member
Menu (⋮) → Remove Access revoked immediately [Screenshot: Member actions menu]
Role Capabilities Agency Admin — Settings, billing, team, all featuresManager — Trips, contacts, tasks, suppliers, libraryAgent — Trips, contacts, tasks (permission-based)Per-Seat Billing Each member = one seat Adding increases cost Removing decreases cost (prorated) Header shows: X users × $Y/user = $Z/month