Glossary
Travel industry terms, in plain English.
Acronyms, roles, and concepts travel designers and agencies actually use. Updated as the glossary grows.
Tools
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Itinerary builder
An itinerary builder is software that lets travel designers, DMCs, or agencies assemble a day-by-day trip — flights, hotels, activities, transfers — into a branded proposal that can be shared with the client as a web link or PDF.
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Travel CRM
A travel CRM is a customer relationship management tool tailored to travel agencies, DMCs, and tour operators. It tracks travelers, leads, preferences (dietary, accessibility, room types), trip history, and sales pipeline — usually integrated with itinerary design and proposal tools.